1. Introduction

This Privacy Policy describes how the website recharge-mycard-active.finkreditt.com collects, uses and protects users’ personal information.
By using this website, you agree to the practices described in this policy.
We attach great importance to the protection of your personal data and are committed to processing it in a transparent and secure manner, in accordance with applicable regulations.


2. Data collected

When you use our website, we may collect certain information:
Information you provide
• Name or username
• Email address
• Telephone number (if requested)
• Type of prepaid card
• Information relating to top-ups or codes submitted
Information collected automatically
Whilst you are browsing, certain data may be collected automatically:
• IP address
• Browser type
• Pages viewed
• Date and time of visit
• Browsing data and cookies

 


3. Use of information

The data collected may be used to:
• Process requests for activation or verification of top-ups
• Provide user support
• Improve the website’s performance and security
• Prevent fraud or abusive activity
• Respond to enquiries sent via the contact form
We do not sell or rent your personal information to third parties.


4. Data security

We implement technical and organisational security measures to protect your data against:
• unauthorised access
• disclosure
• alteration
• destruction
Communications with the website are secured using an encryption protocol (HTTPS).


5. Cookies

Our website may use cookies in order to:
• improve your user experience
• analyse how the website is used
• ensure certain technical features work properly
You can configure your browser to block cookies if you wish.


6. Data sharing

We may share certain information only in the following circumstances:
• where it is necessary to provide the requested service
• to comply with a legal obligation
• to protect the rights and security of the website
We do not share your data for commercial purposes.


7. Data retention

Personal data is retained only for as long as is necessary to:
• provide the services offered
• comply with legal obligations
• prevent fraud
Once this period has elapsed, the data may be deleted or anonymised.


8. Users’ rights

In accordance with the applicable data protection regulations, you have the following rights:
• the right of access to your data
• the right to rectification
• the right to erasure
• the right to object to processing
• the right to restrict processing
To exercise these rights, you can contact us via the contact page on the website.


9. Third-party services

The website may contain links to external services or platforms. We are not responsible for the privacy policies of these third-party websites.


10. Changes to the policy

This privacy policy may be updated at any time to reflect changes to the website or to the regulations.
We recommend that you check this page regularly.


11. Contact

If you have any questions regarding this privacy policy, please contact us using the contact form available on the website.